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07/05/25

The Importance of Mobile First Optimisation

Written by Elliot Warner

When working across digital platforms in the year 2025, it’s no longer enough to just have a website live and call it a day – it needs to provide an optimal user experience across all devices, especially mobile. With attention spans reducing thanks to the influx of online content and an increase in short-form media – as well as mobile traffic now accounting for more than half of all web visits worldwide, – to stay ahead of the competition your website must be mobile-friendly and user-driven.

Why Does Mobile Optimisation Matter?

It might sound obvious, but your website is often one of the first impression customers have of your business. If it’s difficult to navigate from the off or takes too long to load on a mobile device, people wont stick around (especially if they are first time users) and will likely leave and look for a competitor who offers a better experience. Mobile optimisation ensures that your site is easy to navigate, loads quickly, and looks good on smaller screens.

But mobile optimisation isn’t just about providing a good user experience – it also affects your conversion rates, rankings, and ultimately, the success of your business and here’s why:

Improving User Experience

One of the main reasons businesses need a mobile-friendly website is to improve user experience. When people visit your site on their mobile devices, they expect to find what they’re looking for promptly. If your site doesn’t adjust well to different screen sizes or if pages load too slowly, the reality is visitors will leave. A mobile-friendly site helps build trust with your audience and encourages them to stay longer, explore your content, and eventually make a purchase, or continue searching the site.

Boosting SEO and Search Rankings

Google now uses mobile-first indexing, meaning it looks at the mobile version of your site as one of many factors to determine its ranking within search results. If your website isn’t mobile-friendly, this can lower your visibility, therefore fewer people will find your site. This can lead to less traffic and fewer sales. Optimising for mobile helps ensure your site performs well on both desktop and mobile, giving you a higher chance of ranking well in search results.

Increasing Conversion Rates

When your website is mobile-optimised, it’s significantly easier for users to take the actions you want them to – that may be making a purchase, signing up for a newsletter, or filling out a contact form. However, if your site is hard to navigate, you risk losing engagement. Studies show that mobile-friendly websites see higher conversion rates because they make the process simple and easy. Speed is key; if your site is slow or difficult to use, visitors may abandon their cart (in the case of Ecommerce websites) or leave the site altogether.

Enhancing Customer Engagement

Mobile optimisation isn’t just about functionality – it’s also about engagement. A mobile-friendly site allows you to deliver content that truly connects with your audience, leading to longer visits and more interactions. Whether through blog posts, product pages, or contact forms, a seamless mobile experience encourages people to not only stay but act.

Track & Adjust

Mobile optimisation isn’t something you do once and just forget about. As user behaviour and technology continue to evolve, it’s important to monitor how your site is performing on each device type.

Using a variety of ux reporting and web performance tools like Google PageSpeed Insights will help you identify – at a page-by-page level – where improvements are needed regarding both desktop and mobile user experience and performance (given the differences in both platforms, it is highly likely you will see unique results between the two). PSI essentially takes real-world data (field data) and scores pages based on key user experience core web vitals data. Passing these vitals is key to mobile success.

Google Analytics, also allows businesses to gather mobile device data on traffic, conversions, bounce rates and more, to identify areas for improvement and keep your site competitive.

Phone vector

Does a Mobile Friendly Website Impact the Effectiveness of Your Paid Marketing Campaigns?

In a word, yes. Google takes mobile site speed into consideration when it comes to auctions on pay-per-click. While factors such as cost per click our core components of ad auctions, Google will also take into account something called a quality score – this is a score from 1-10 (10 being the most optimal) that highlights how well your ads and landing pages perform. A lower score here driven by a poor mobile site can lead to competitor ads with higher quality scores (and a better landing page experience) to display in more prominent positions.

As previously mentioned, having a mobile optimised landing page will also help drive higher conversion rates on paid, resulting in cheaper CPAs and/or higher ROAS. Paying for users to visit a website that then fails to perform as intended due to poor mobile friendliness leads to wasted spend, increased bounce rates and a bad user experience. This in turn may lead to negative sentiment, impacting brand reputation and trustworthiness, two huge factors in brand success.

Why You Need a Mobile-Friendly Website

Here at Talking Stick Digital, we get how important it is for your website to be mobile-friendly in today’s world. More and more people are browsing on their phones, so if your website doesn’t look good or work well on mobile, you could be missing out on a lot of potential business.

A mobile-friendly site aids in keeping visitors engaged, boosts your SEO rankings, and helps lead to more conversions across every channel, it is the hub of your online activity and must encourage conversion, not deter it! If your aim is to stay ahead of the competition and give your audience the best experience, mobile optimisation is a must.

Want to find out more about how a mobile-friendly website can help your business? Contact us today!